Shipping Policy

Last Updated: 03/28/2025

Thank you for shopping with MA-SAA-HII! We are committed to delivering your order quickly and efficiently. Please review our shipping and delivery policy below to understand how we process and ship your orders.

Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.

  • If there is a delay due to high order volume or unforeseen circumstances, we will notify you via email.

Shipping Rates & Delivery Estimates

  • We offer standard and expedited shipping options to meet your needs.

  • Shipping costs are calculated at checkout based on your location and chosen shipping method.

  • Estimated delivery times:

    • Standard Shipping: 5-10 business days

    • Expedited Shipping: 2-5 business days

    • International Shipping: Varies by destination (typically 7-20 business days)

  • Delivery delays may occur due to carrier issues, weather conditions, or customs processing.

International Shipping

  • We ship worldwide! 🌍

  • International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

  • Customs policies vary by country; please check with your local customs office for more information.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email to monitor your delivery status.

  • Please allow up to 48 hours for tracking information to update.

Undeliverable & Lost Packages

  • If a package is returned due to an incorrect address or unclaimed delivery, we will contact you to arrange re-shipment (additional fees may apply).

  • If your package is lost in transit, please contact us at masaahii.store@gmail.com, and we will work with the carrier to resolve the issue.

Shipping Restrictions

  • Some products may be restricted from shipping to certain locations due to regulations.

  • We currently do not ship to P.O. Boxes or APO/FPO addresses.

Changes & Cancellations

  • If you need to change or cancel your order, please contact us within 24 hours of placing your order.

  • Once an order has been shipped, we are unable to make modifications.

For any questions or concerns regarding shipping and delivery, feel free to reach out to our customer support team at masaahii.store@gmail.com. We’re happy to help! 😊